About Us
— PRIVACY POLICY —
1. Introduction
GALAXY ENTERPRISESS is committed to protecting your privacy and ensuring secure handling of personal data in compliance with the Information Technology Act, 2000 and applicable Indian data protection laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
We may collect:
A. User Information
- Name
- Phone number
- Email address
- Business details
B. Device Information
- IP address
- Browser type
- Operating system
C. Cookies & Tracking Data
- Session identifiers
- Usage analytics
D. Message Data
- Message metadata
- Delivery reports
- Template usage data
We do not access personal chat content beyond what is required for service facilitation.
3. Purpose of Data Collection
We collect data to:
- Provide messaging services
- Enable WhatsApp API and RCS communication
- Improve system performance
- Prevent fraud and abuse
- Comply with legal obligations
4. Consent for WhatsApp & RCS Data Processing
Users confirm they have obtained explicit opt-in consent from their customers before initiating messaging.
By using our Services, you consent to processing necessary data through Meta, Google, and telecom partners.
5. Legal Basis for Processing
We process personal data based on:
- User consent
- Contractual necessity
- Legal compliance
- Legitimate business interests
6. How We Use Collected Data
Data may be used for:
- Account verification
- Service activation
- Billing and payment processing
- Technical support
- Policy compliance monitoring
We do not sell personal data.
7. Data Retention & Deletion
We retain data only as long as necessary for:
- Contractual obligations
- Legal compliance
- Dispute resolution
Users may request deletion via email.
8. Data Sharing with Third Parties
We may share data with:
- Meta Platforms, Inc. (WhatsApp)
- Google (RCS infrastructure)
- Telecom operators
- Payment processors
- Legal authorities if required
All third parties are expected to maintain confidentiality and security.
9. Security Measures & Encryption
We implement:
- Secure server infrastructure
- Access control mechanisms
- Encryption where applicable
- Regular monitoring and updates
However, no digital system is 100% secure.
10. Cookies & Tracking Technologies
We use cookies to:
- Enhance user experience
- Analyze usage patterns
- Improve service performance
Users may disable cookies via browser settings.
11. Data Transfer & Storage (India-Based)
Primary data storage is located in India.
Where cross-border transfer occurs (e.g., Meta servers), appropriate safeguards are applied.
12. User Rights
Users may:
- Request access to their data
- Correct inaccurate information
- Request deletion
- Withdraw consent (subject to service limitations)
Requests can be made via email.
13. Policy for Children
Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect children’s data.
14. Updates to Privacy Policy
We may update this Privacy Policy periodically.
Revised versions will be posted on our website with updated effective date.
15. Governing Law (India)
This Privacy Policy shall be governed by the laws of India.
Disputes shall fall under jurisdiction of Pune courts, Maharashtra.
16. Contact Information
GALAXY ENTERPRISESS
SR NO 29/5/6, FLAT NO B 502
ATMOSPARE, AMBEGAON BUDRUK, PUNE HAVELI – 411046
Phone: 7059333112
Email: aishwaryab1205@gmail.com
